2.Helping with Accommodation

杰瑞发布于2025-03-15

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To help the guests with the accommodation, the tour guide should do the following; Is it useful to know the services of the hotel you are going to recommend to a foreign guest? What can you do to help a guest with his accommodations?

  • accommodate vt. 供应；使适应；调解；容纳
  • facility[fəˈsɪləti] n. 设备；灵巧；容易；设施
  • accommodation/əˌkɑːməˈdeɪʃn/ n. 调节；住处，膳宿；和解；预订铺位
a:
Be familiar with the various kinds of hotels in the city including their prices, locations, services and facilities, etc.
b:
Understand how to help the foreign guests to check in at the hotel.
c:
Reserve a room for the guests;
d:
Have a clear picture of the general situation of the hotel in the city;
e:
Have a good command of language expressions in helping foreign guests to check in;
f:
Introduce the services and facilities of the hotel;
g:
Ask the guests if they are satisfied with the hotel;
h:
Help the guests to solve possible problems in the hotel.