9.The food and Beverage Department

The food and beverage department is a very important part of a hotel. It is often one of the foremost income earners for the hotel. In many large hotels, it brings in more income than room rentals and can account for two fifths to one half of a hotel's profit.There are number of different areas offering a variety of meals and services all within a hotel - the restaurant, grill room , different bars, cafeteria and coffee shop as well as room service, lounge service and banqueting.

餐饮部是酒店非常重要的一部分。它通常是酒店最重要的收入来源之一。在许多大型酒店，它带来的收入比房间租金还多，可以占酒店利润的五分之二到一半。酒店内有许多不同的区域提供各种餐点和服务——餐厅、烧烤室、不同的酒吧、自助餐厅和咖啡馆，以及客房服务、休息室服务和宴会。

This department requires will-trained employees and highly skilled and versatile managers in the kitchen, bar and service areas. The department employees, especially waiters, waitress and bartenders, can play an extremely important role in creating a pleasant atmosphere and satisfying the requirements of customers and the restaurant at once.

该部门需要训练有素的员工以及厨房、酒吧和服务区技能娴熟、多才多艺的经理。部门员工，尤其是服务员、女服务员和调酒师，在营造愉快的氛围和满足顾客和餐厅的要求方面发挥着极其重要的作用。

High quality service is dependent on the waiter, and other food and beverage department staff as well, having a love for his job and a knowledge of its working right down to the last detail.

高质量的服务取决于服务员和其他餐饮部门的员工，他们热爱自己的工作，了解工作的每一个细节。

So, good knowledge and skill, a cordial smile, plenty of courtesy with sincere effort and efficiency will bring into full play the motto - "Reputation first, customer foremost".

因此，良好的知识和技能、亲切的微笑、大量的礼貌、真诚的努力和效率将充分发挥“信誉第一，客户至上”的座右铭。