As the nerve center of a hotel, it also provides assistance to guests during their stay, completes their accommodation, offers food and beverage, provides information, exchanges foreign currencies, handles guests' complaints/difficult situations to create "a home away from home" for guests.
>> 7.The Front Office

After listening to the guest's complaints, discuss with the guest and the parties concerned( the hotel manager or restaurant manager, etc.) about how to deal with them.
>> 5. Dealing with Complaints

All right. We've explained our position and heard your complaints, but now our conversation is over.
>> 为人师表 Stand and Deliver (1988) Movie Script

He's spent a lot of time in Turkey and is suppose to have a Turkish wife and kids. He's suppose to be very quick with the knife, or was, when he was younger. Only in matters of business and with some reasonable complaint. Also he has an American wife and three children and he is a good family man.
>> The Godfather教父 1972 Movie Script

“If you have other complaints, I’m listening,” Call said. “You seem to be mad at Newt.” The words made the hairs stand up on the back of Newt’s neck. It was the first time he could ever remember the Captain having spoken his name.
>> Lonesome Dove 孤鸽镇

Call thought often of Newt. He watched him with increasing pride all winter. The boy was the only one left in the crew whom he enjoyed being with. The boy’s skill and persistence with horses pleased him. He knew it would be chancy to leave a seventeen-year-old boy in charge of a group of grown men—yet he himself had led men at that age, and that had been in rougher times. He liked the way the boy went about his work without complaint. He had filled out physically during the year and could work all day energetically and accomplish more than most of the men.
>> Lonesome Dove 孤鸽镇

“If it was to cover you up, I reckon you’d freeze,” he said, over and over, until the men were tired of hearing it. Most of the men were tired of hearing one another say anything—the complaints characteristic of each had come to bore them thoroughly as a group.
>> Lonesome Dove 孤鸽镇

“Then you’re going to have to listen to some complaints about the law in this state,” Wilbarger said. “I’ve never seen a place with less law. The farther south you go, the worse the horsethieves get. Along that border they’re thicker than ticks.” “Well, I ain’t from Texas, I’m from Arkansas,” July said.
>> Lonesome Dove 孤鸽镇

Augustus usually cooked breakfast, catering to his own interest entirely and drawing many complaints because he favored scrambling eggs—a style several hands, Dish Boggett in particular, found revolting.
>> Lonesome Dove 孤鸽镇

“They wouldn’t want you,” Augustus said. “They don’t bother with crazies.” “I wisht we’d get a cook,” Jasper said. “I’m dern tired of eating slop.” It was a common complaint. Since Bolivar’s departure the food had been uneven, various men trying their hand at cooking. Call had ridden into several settlements, hoping to find someone they could hire as cook, but he had had no luck.
>> Lonesome Dove 孤鸽镇

Lorena might love the traveling, but it was clear that Jake didn’t. More and more he was inclined to sulk. The fact that she had refused to go into San Antonio festered like the thorn he had had in his hand. Every day he brought it up, but she had said all she intended to say on the subject and just shook her head. Often she traveled all day in silence, thinking her thoughts and ignoring Jake’s complaints.
>> Lonesome Dove 孤鸽镇

She seldom did eat with them. It bothered July a good deal, though he made no complaint. Since their little table was almost under the loft he could look up and see Elmira’s bare legs as he ate. It didn’t seem normal to him. His mother had died when he was six, yet he could remember that she always ate with the family; she would never have sat with her legs dangling practically over her husband’s head. He had been at supper at many cabins in his life, but in none of them had the wife sat in the loft while the meal was eaten. It was a thing out of the ordinary, and July didn’t like for things to be out of the ordinary in his life. It seemed to him it was better to do as other people did—if society at large did things a certain way it had to be for a good reason, and he looked upon common practices as rules that should be obeyed. After all, his job was to see that common practices were honored—that citizens weren’t shot, or banks robbed.
>> Lonesome Dove 孤鸽镇

For several days the crew ate the fiery beans without complaint, only the Irishmen showing pronounced ill effects. Young Sean had difficulty with the peppers. He could not eat the beans without weeping, but, with all the work, his appetite raged to such a point that he could not avoid the beans. He ate them and wept. Most of the crew liked the boy and had decided to treat his frequent weepings as simply a mild aberration, related in some way to his nationality.
>> Lonesome Dove 孤鸽镇

“Yes, Jake arrived,” Call said. “He’s been to Montana and says it’s the prettiest country in the world.” “It’s probably filt with women, then,” Maude said. “I remember Jake. If he can’t find a woman he gets so restless he’ll scratch.” Call saw no need to comment on Jake’s criminal status, if any. Fortunately the Raineys were too busy eating to be very curious. The children, who had been well brought up, didn’t try for the better meats, but made do with a platter of chicken and some fryback and cornbread. One little tad, evidently the runt of the family, got nothing but cornbread and chicken gizzards, but he knew better than to complain. With eleven brothers and sisters all bigger than him, complaint would have been dangerous.
>> Lonesome Dove 孤鸽镇

“Go away,” the older man said. “You don’t deserve my liquor and you won’t eat my mule. I’m beholden to this mule, and so are you. Didn’t it bring you all this way with no complaint?” “To the desert to die, you mean?” the young one said. “I’m to thank a mule for that?” Newt could just make out a thin mule and a small donkey, tethered at the entrance of the hut, beyond the fire.
>> Lonesome Dove 孤鸽镇

“Git from here, shoat,” Augustus said. “If you’re that hungry go hunt up another snake.” It occurred to him that a leather belt couldn’t be much tougher or less palatable than the fried goat Bolivar served up three or four times a week. The old man had been a competent Mexican bandit before he ran out of steam and crossed the river. Since then he had led a quiet life, but it was a fact that goat kept turning up on the table. The Hat Creek Cattle Company didn’t trade in them, and it was unlikely that Bolivar was buying them out of his own pocket—stealing goats was probably his way of keeping up his old skills. His old skills did not include cooking. The goat meat tasted like it had been fried in tar, but Augustus was the only member of the establishment sensitive enough to raise a complaint. “Bol, where’d you get the tar you fried this goat in?” he asked regularly, his quiet attempt at wit falling as usual on deaf ears. Bolivar ignored all queries, direct or indirect.
>> Lonesome Dove 孤鸽镇

As the complaints moved up the train, gosh, and nobody could-- you couldn't escape.
>> Fart: A Documentary Movie Script

In Australia, I-- down under, I hold the record for the most amount of complaints to a television show.
>> Fart: A Documentary Movie Script

Well, I've had complaints from several students... that you've sold them mind-altering substances.
>> 异种教师 The Faculty Movie Script